[FIX] Unable to get iPhone or iPad connected to App Store

[FIX] Unable to get iPhone or iPad connected to App Store


What should do if users unable and can not connect to App Store on their iPhone or iPad? Look at the following short solution to fix.

1. Improve internet connection quality on the iPhone
UsING another Wi-Fi network or Changing default DNS to Google DNS do work on many effected users.
How customize DNS server on iPhone?
According to Kecodoc, go to Setting —> Tap WiFi —> Look at targeted the wi-fi router / network name that you get failed to join > tap on the (i) info button.

scroll down until you see the DNS section, and tap on the numbers to the right. We suggest 2 DNS services you should use:
a – Google DNS: To use Google’s DNS, use any of these addresses in the DNS field:,
b – OpenDNS: You can enter either of these addresses to use OpenDNS:,

2. Set Date & Time automatically in iOS.
Settings —> General —> Date & Time. —> Enable Set Automatically.

3. Sign-out then Sign-in again Apple ID account.
Attempt to sign-out your Apple ID from Settings —> iTunes & App Store, then Sign-in again.

Leave a comment if you solved your problem to help the others please :slight_smile: